Privacy Policy
Your privacy is important to us. INTENSFIT's policy respects your privacy and respects all applicable laws and regulations regarding any personal information we may collect about you – including through our INTENSFIT account, website https://intensfit.com (hereinafter reffered to as - App) and services associated with them.
This Privacy Policy explains what personal data is collected when you use our mobile App, websites and services accessed through them, and how such personal data will be processed.
By using this service, you promise to us that (i) you have read, understand and agree to this privacy policy, and that (ii) you are at least 16 years old (or one of your parents or guardians has read and agreed to this privacy policy for you). If you do not agree or cannot make this promise, you must not use this App. In such a case, you must (a) delete your account, contact us and request the deletion of your data; (b) cancel any subscriptions using the functionality provided by Apple (if you use iOS) or Google (if you use Android) or any other application stores that may be available from time to time, or by us if you purchased them directly on our websites; and (c) delete the App from your devices.
Personal information is any information about you that can be used to identify you. This includes information about you as an individual (such as name, address and date of birth), about your devices, payment details and even information about how you use the App or online services.
If our App links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After you link to any third-party site, you should read the privacy policy posted on that third-party site about how personal information is collected and used. This Privacy Policy does not apply to any of your actions after you close our App.
These rules are effective from 01 January 2024.
Last modified: 01 January 2024.
Information we collect
The information we collect falls into one of two categories: "voluntarily provided" information and "automatically collected" information.
"Voluntarily provided" information refers to any information that you knowingly and actively provide to us when using our App and related services.
"Automatically Collected" information refers to any information automatically sent by your device in the process of accessing our App and related services.
Registration data
When you access our servers through our App, we may automatically log standard data provided by your device. They may include your device's Internet Protocol (IP) address, your device type and version, your in-App activities, the time and date, and other information about your use of the App.
In addition, when you encounter certain errors while using the App, we automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error occurred, and other technical information related to the problem. You may or may not receive notifications about such errors, including at the time of their occurrence - about the fact that they occurred, or about the nature of the error.
Please note that while this information may not be personally identifiable by itself, it may be combined with other data to personally identify individuals.
Device data
Our App can access and collect data using the following built-in tools on your device:
1) Personal data
2) Information about the place of stay
3) Camera
4) Storage, photos and/or media
5) Data transmission through the mobile network
When you install the App or use your device's tools in the App, we ask for permission to access this information. The specific data we collect may depend on the individual settings of your device and the permissions you grant when installing and using the App.
Personal information
We may ask you to provide personal information - for example, when you send us content or contact us. Such information may include one or more of the following items:
1) Name
2) E-mail
3) Profiles in social networks
4) Telephone/mobile phone number
Confidential information is especially important
"Particularly important confidential information" or "special categories of data" is a set of personal information that is given a higher level of protection. Examples of sensitive information include information relating to racial or ethnic origin, political opinions, religion, membership in trade unions or other professional associations or memberships, philosophical beliefs, sexual orientation, sexual practices or sex life, criminal record information, health information or biometric information.
The types of such sensitive information we may collect about you include the following:
We will not collect confidential information about you without first obtaining your consent, and we will only use or disclose your confidential information as permitted, required or approved by law.
User Content
"User Content", as we understand it, is material (text, images and/or video content) voluntarily provided to us by our users for publication on our platform, website or for re-posting on our social networks. All User Generated Content is associated with the account or email address used to submit the Content.
Please note that any content you submit for publication will become public upon publication (and any subsequent review or review process). Once posted, it may be available to third parties who are not subject to this privacy policy.
Legitimate reasons for processing your personal information
We only collect and use your personal information when we have a legal basis to do so. In this case, we collect only the personal information that is reasonably necessary to provide you with our services.
Collection and use of information
We may collect your personal information when you do any of the following on our website:
1) Register an account.
2) Subscribe to receive updates from us via email or social media.
3) You use a mobile device or browser to access our content.
4) You contact us by e-mail, in social networks or using any similar technologies.
5) When you mention us on social media.
We may collect, store, use and disclose information for the following purposes, and personal information will not be further processed in a manner inconsistent with these purposes:
1) to provide you with the basic functions and services of our App and platform;
2) so that you can customize or personalize your experience with our site;
3) to contact and communicate with you;
4) for analytics, market research and business development, including to operate and improve our App, related App and related social media platforms;
5) for advertising and marketing, including to send you promotional information about our products and services, as well as information about third parties that we think may be of interest to you;
6) so that you can access and use our App, related platforms and related social media channels.
We may combine voluntarily provided and automatically collected personal information with general information or research data we obtain from other reliable sources. For example, if you consent to access to your social media profiles, we may combine information obtained from those profiles with information obtained directly from you to provide you with enhanced experiences with our App and services.
Security of your personal data
When we collect and process personal information, and for as long as we store that information, we will protect it by commercially acceptable means to prevent its loss and theft, as well as its unauthorized access, disclosure, copying, use or alteration.
Although we do our best to protect your personal data, we inform you that no method of electronic transmission or storage is 100% secure, and no one can guarantee the absolute security of data.
You are responsible for choosing any password and keeping it secure for the security of your own information within our services. For example, for the security and confidentiality of any passwords associated with access to your personal information and accounts.
How long we keep your personal information
We only keep your personal information for as long as necessary. This period may depend on what we use your information for in accordance with this privacy policy. For example, if you have provided us with personal information as part of creating an account with us, we may retain that information for as long as your account exists in our system. If your personal information is no longer needed for this purpose, we will delete it or anonymize it by removing all data that identifies you.
However, if necessary, we may retain your personal information to comply with our legal obligations, accounting or reporting obligations, or for archival purposes in the public interest, for scientific or historical research or statistical purposes.
Confidentiality of information about children
None of our products or services are aimed directly at children under the age of 16, and we do not knowingly collect personal information about children under the age of 16.
Disclosure of personal data to third parties
We may disclose personal information:
1) a company that is a parent, subsidiary or affiliate of our company;
2) to third-party service providers to enable them to provide their services, including (but not limited to) IT service providers, data warehouses, hosting and server providers, advertising networks, analytics services, error loggers, debt collectors, support services or services with troubleshooting, marketing or advertising, professional consultants and payment system operators;
3) to our employees, contractors and/or related organizations;
4) to our existing or potential agents or business partners;
5) to credit agencies, courts, tribunals and regulatory bodies in the event of your failure to pay for the goods or services we have provided to you;
6) to courts, tribunals, regulatory bodies and law enforcement officials, if required by law, in connection with any actual or anticipated legal proceedings or to establish, exercise or protect our legal rights;
7) to third parties, including agents or subcontractors, who assist us in providing you with information, products, services or dealing with customers;
8) to third parties for data collection and processing;
9) to an entity that purchases or to which we transfer all or substantially all of our assets and business.
We currently engage the following third parties:
1) Google Analytics
2) Facebook Pixel
3) Google Tag Manager
4) Fondy, Stripe - payment aggregator
5) Pusher.com - sending instant messages
International transfer of personal information
The personal information we collect is stored and/or processed on a remote server or where we or our partners, affiliates and third-party vendors have manufacturing facilities.
The countries in which we store, process or transfer your personal information may not have the same data protection laws as the country where you originally provided the information. If we share your personal information with third parties in other countries: (i) we will do so as required by law; and (ii) we will protect the personal information transferred in accordance with this privacy policy.
Your rights and controls over your personal information
Your Choices: By providing us with personal information, you understand that we will collect, store, use and disclose your personal information in accordance with this privacy policy. You are not required to provide us with personal information, but your failure to do so may affect your use of our application or the products and/or services offered on or through it.
Information from third parties: If we receive personal information about you from a third party, we will protect it in accordance with this privacy policy. If you are a third party provider of personal information about another person, you represent and warrant that you have that person's consent to provide us with their personal information.
Marketing Consent: If you have previously agreed to us using your personal information for customer service, you can change your decision at any time by contacting us using the details below.
Access: You can ask for details about the personal information we hold about you.
Rectification: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details set out in this policy privacy We will take reasonable steps to correct any information that is found to be inaccurate, incomplete, misleading or out of date.
Non-discrimination: We will not discriminate against you for exercising any of your rights regarding your personal information. Except where your personal information is required to provide you with a specific service or offer (for example, to deliver certain content to your device), we will not refuse you goods or services and/or charge you different prices or bids for goods or services, including by providing discounts or other benefits or by imposing penalties, and will not provide you with goods or services of a different level or quality.
Downloading Personal Information: We provide you with the ability to download personal information that you have shared through our application. Please contact us for more information.
Data Breach Notification: We will comply with the laws that apply to us with respect to any data breach.
Complaints: If you believe that we have breached applicable data protection law and would like to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly review your complaint and respond to you in writing outlining the results of our investigation and the steps we will take to address your complaint. You also have the right to contact a regulatory or data protection authority regarding your complaint.
Unsubscribe: To unsubscribe from our email communications or communications (including marketing communications), please contact us using the details below as set out in this privacy policy or unsubscribe using the methods set out in the communication. We may need to receive specific information from you to verify your identity.
Use of cookies (cookies)
Our privacy policy applies to the use of cookies in the interaction between your device and our servers. A cookie is a small piece of data that an application can store on your device. It usually contains a unique identifier that allows application servers to recognize your device when you use the application; information about your account, session and/or device; additional data that serves the purposes of the cookie, as well as any information for the maintenance of the cookie.
We use cookies to enable your device to access our App' core features, to track App usage and performance on your device, to tailor your interaction with our App to your preferences, and to display advertisements on your device. Any transfer of cookie data between your device and our servers takes place in a secure environment.
We use cookies to help you improve your experience with our website https://intensfit.com. This cookie policy is part of INTENSFIT's privacy policy. It covers the use of cookies between your device and our site.
We also provide some information about third-party services that we may use and that may also use cookies as part of their services. This policy does not apply to their cookies.
If you do not agree to accept cookies from us, you should change your browser settings and refuse cookies from https://intensfit.com. In this case, we will not be able to provide you with the desired content and services in full.
What are cookies?
A cookie is a small piece of data that a website stores on your device when you visit that site. It usually contains information about the website, a unique identifier that allows the site to recognize your web browser when you return, additional data that serves the purposes of the cookie, and the expiration date of the cookie itself.
Cookies are used to enable certain features (e.g. to log in), to track site usage (e.g. for analytics), to store your user preferences (e.g. time zone, message preferences) and to personalize your content (e.g. settings advertising, language).
Cookies set by the website you are visiting are usually called primary cookies. For the most part, they only track your activity on that particular website.
Cookies that are set by other sites and companies (i.e. third parties) are called third-party cookies. They can be used to track you on other websites that use the same third-party services.
Types of cookies and how we use them
Required cookies
Necessary cookies are critical to your interaction with the website, providing basic functions such as login, account management, shopping cart operation and payment processing.
We use mandatory cookies for the operation of certain functions on our website.
Operational cookies
Performance cookies track how you use the website during your visit. Typically, this information is anonymous and aggregated, with the information being tracked for all users of the site. They help companies understand visitor behavior patterns, identify and diagnose problems or errors their users may encounter, and make more informed strategic decisions about improving their audience's overall website experience. These cookies may be sent by the website you are visiting (main) or by third-party services. They do not collect personal information about you.
We use performance cookies on our website.
Functional cookies
Functionality cookies are used to collect information about your device and any settings you may have set on the website you visit (for example, language and time zone settings). Using this information, websites can provide you with personalized, improved or optimized content and services. These cookies can be set by the website itself (main) or by third-party services.
We use functional cookies for certain functions on our website.
Targeting/advertising cookies
Targeting/advertising cookies help determine which advertising content is most relevant and relevant to you and your interests. Websites may use them to send targeted ads or to limit the number of ad views. This helps companies improve their efficiency and the quality of content delivered to you. These cookies can be set by the website itself (main) or by third-party services. Targeting/advertising cookies set by third parties cookies can be used to track you on other websites that use the same third-party service.
We do not use cookies of this type on our website.
Business data transfer
If we or our assets are acquired or, in the unlikely event that we go out of business or file for bankruptcy, we will include data, including your personal information, in the assets to be transferred to any parties that acquire us. You agree that such transfers may occur and that any parties that acquire us may, to the extent permitted by applicable law, continue to use your personal information in accordance with this policy, which they will be required to adopt as it gives rise to any right of ownership or use that we have in such information.
Limitations on our privacy policy
Our application may link to external sites that we do not control. Please note that we do not control the content and policies of these sites and cannot be responsible for their privacy practices.
Changes to this privacy policy
At our discretion, we may change our privacy policy to implement updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here and on our website.
If the changes are material or as required by applicable law, we will contact you (based on your preferred communication methods) and all of our registered users with the new information and a link to the updated or amended privacy policy.
If required by law, we will ask for your permission or give you the opportunity to opt-in or opt-out, as the case may be, of any new use of your personal information.
Additional disclosures to comply with the Australian Privacy Act (AU)
International transfer of personal information
If the disclosure of your personal information is governed solely by Australian privacy laws, you acknowledge that some third parties may not be governed by the Privacy Act and the Privacy Principles of the Australian Privacy Act. You acknowledge that if any such third party engages in any act or practice that contravenes the Australian Privacy Principles, it will not be liable under the Privacy Act and you will not be able to seek relief under the Privacy Act.
Additional disclosures to comply with the General Data Protection Regulation (GDPR) (EU)
Data Controller / Data Processor
The GDPR distinguishes between organizations that process personal information for their own purposes (known as "data controllers") and organizations that process personal information on behalf of other organizations (known as "data processors"). We, INTENSFIT, located at the address listed in the Contact section, are the Data Controller and/or Processor of the personal data you provide to us.
Legal basis for processing your personal information
We will only collect and use your personal information when we have a legal right to do so. In this case, we will collect and use your personal information lawfully, impartially and transparently. If we ask for your consent to process your personal information and you are under the age of 18, we will seek the consent of one of your parents or legal guardian to process your personal information for that specific purpose.
Our legal basis depends on the services you use and how you use them. This means that we only collect and use your information on the following grounds:
Your consent
You consent to us collecting and using your personal information for a specific purpose. You may withdraw your consent at any time using the means provided by us; however, this will not affect the use of your information that has already occurred. You may agree to provide your email address to receive marketing emails from us. You can unsubscribe at any time, but we cannot revoke any previously sent email. If you have additional questions about how to withdraw your consent, you can ask them using the details provided in the "Contact" section of this privacy policy.
Fulfilling the terms of the contract or agreement
If you have entered into a contract or agreement with us, or prepare to enter into a contract or agreement. For example, if we need technical information about your device to provide basic functionality of our App.
Our legitimate interests
Where we believe it is necessary for our legitimate interests, such as to provide, use, improve and distribute our services. For example, we collect technical information about your device to improve and personalize your experience with our App. Our legitimate interests include research and development, studying our audience, marketing and promoting our services, measures taken to effectively manage our services, marketing analysis and measures taken to protect our legitimate rights and interests.
Compliance with the law
In some cases, we may have a legal obligation to use or retain personal information. Such cases may include (but are not limited to) court orders, criminal investigations, government requests and regulatory obligations. If you have any additional questions about how we store personal information used in connection with legal requirements, you can ask them using the details provided in the Contact section of this privacy policy.
International data transfer outside the European Economic Area (EEA)
We ensure that any transfer of personal information from countries in the European Economic Area (EEA) to countries outside the EEA will be protected by appropriate safeguards – for example, by means of standard data protection provisions approved by the European Commission or by applying mandatory corporate rules or other legally recognized means.
Your rights and controls over the use of your personal information
Restrictions: You have the right to request that we restrict the processing of your personal information if (i) you are concerned about its reliability; (ii) you believe that your personal information has been processed unlawfully; (iii) you want us to retain personal information solely for legal purposes; or (iv) we are in the process of considering your objection to the processing of information in connection with legitimate interests.
Object to processing: You have the right to object to the processing of your personal information based on our legitimate interests or the public interest. If this happens, we will be required to provide compelling legitimate grounds for processing that take precedence over your interests, rights and freedoms in order to continue processing your personal information.
Data portability: You may have the right to request a copy of your personal information held by us. Where possible, we will provide this information in CSV or other machine-readable format. You may also request that we share this personal information with a third party.
Deletion: You have the right at any time to request that we delete the personal information we hold about you, and we will take reasonable steps to delete your personal information from our current records. If you ask us to delete your personal information, we will let you know how the deletion will affect your use of our App, website or products and services. There may be an exception to this right for certain legal reasons, which we will explain in response to your request. If you deactivate or delete your account, we will delete your personal information within 30 days of deleting your account. Please note that search engines and third parties may retain copies of your personal information that has been made public at least once - such as certain profile information and public comments - even after you have removed the information from our services or deactivated your Account.
Additional Disclosures for California State Compliance (USA)
Pursuant to California Civil Code Section 1798.83, if you are a California resident and your business relationship with us is primarily for personal, family, or household purposes, you may request us to receive information that we share with other entities for their marketing purposes.
To make such a request, please contact us using the details provided in this privacy policy with the subject line "California Data Privacy Request". You can submit such a request once per calendar year. We will email you a list of the categories of personal information we have disclosed to other organizations for their marketing purposes in the past calendar year, along with names and addresses. Not all personal information transmitted in this way is subject to California Civil Code Section 1798.83.
Do not track
Some browsers have a Do Not Track feature that allows you to tell websites that you don't want your online activities to be tracked. We currently do not respond to Do Not Track browser signals.
We adhere to the standards set out in this privacy policy, ensuring that we collect and process personal information lawfully, fairly, transparently and with legitimate legal reasons for doing so.
Cookies and advertising pixels
You can always refuse cookies from our site if your browser allows it. Most browsers allow you to activate browser settings in such a way as to refuse all or some cookies. Accordingly, your ability to restrict cookies depends only on the capabilities of your browser. For more information, please refer to the Cookies section of this privacy policy.
Financial incentives permitted by the CCPA (California Consumer Privacy Act)
In accordance with your right to non-discrimination, we may offer you certain financial incentives permitted by the CCPA, which may result in a difference in prices, rates or quality levels for the goods or services we provide.
Any financial incentives we offer permitted by the CCPA will be reasonably proportionate to the value of your personal information, and we will provide written terms that clearly describe the nature of such offer. Participation in the financial incentive program requires your prior consent, which you may withdraw at any time.
Information Collection Notice under California Law
In the past 12 months, we have collected personal information in the following categories specified in the California Consumer Privacy Act:
1) Identifiers – such as name, email address, account name, phone number, IP address, and the identifier or number assigned to your account.
2) Commercial information – for example, purchase history of goods or services and purchase history.
3) Audiovisual data, such as photos or videos, that you share with us or post on the Service.
4) Geolocation data.
For more information about the information we collect, including the sources from which we obtain the information, please see the Information We Collect section. We collect and use these categories of personal information for the business purposes described in the "Collection and Use of Information" section, including to provide services and to administer our services.
The right to know and delete
If you are a California resident, you have the right to delete the personal information we have collected about you and to receive certain information about our data processing practices for the previous 12 months.
In particular, you have the right to ask us about the following:
1) Categories of personal information we have collected about you;
2) Categories of sources from which personal information was collected;
3) Categories of personal information about you that we have disclosed for commercial purposes or sold;
4) Categories of third parties to whom personal information was disclosed for business purposes or sold;
5) Business or commercial purpose of collecting or selling personal information; and
6) Specific segments of personal information we have collected about you.
To exercise any of these rights, please contact us using the details provided in this privacy policy.
Shine the Light (California Disclosure Act)
If you are a California resident, in addition to the rights set forth above, you have the right to request information about how we share certain personal information, pursuant to the California Shine the Light Act, with third parties and affiliates individuals for their own marketing purposes.
To obtain this information, please send us a request using the contact information provided in this privacy policy. Requests must contain the wording "Request regarding compliance with the right to privacy in California" in the first line of the description and include your name, mailing address, city, state and zip code.
Contacts
For any questions or concerns regarding the privacy of your data, you can contact us at the following details:
